Privacy Policy

Who we are

RestoKit is the platform that manages your restaurant's digital presence: mobile website, digital menu, customer reviews, loyalty and visibility tools.

For any question about this policy or your data: confidentialite@restokit.ca. This policy describes the data actually processed by the service as it works today; it may be adjusted as the product evolves, and significant changes will be noted on this page.

The data we process

We only collect the data needed for the service to work:

• Account: your email address, your password (managed by the authentication platform, never readable by our team), your name and your language preference.
• Restaurant profile: name, address, phone number, cuisine type, descriptions, opening hours, logo and photos. This information feeds your public page and is visible there.
• Menu: dishes, descriptions, prices, categories and photos — published on your page.
• Customer reviews: rating, comment, name (optional) and visit date provided by your customers on your page. Published reviews are publicly visible.
• Loyalty: your customers' name (optional) and phone number, number of visits (stamps) and rewards earned. This data is visible only to you, in your dashboard.
• Communication preferences: your choice to receive or decline RestoKit emails, changeable at any time from your dashboard.
• Payment: your payments are processed by Stripe. RestoKit never sees or stores your card details; we only keep the state of your subscription (plan, period, status).
• Usage statistics: aggregate measurements (pages viewed, clicks) to track how the service is used. No advertising, no data resale.
• Local storage: your language preference is saved in your browser; your sign-in session is managed by the platform.

Artificial intelligence features

Some features (suggested review replies, “About” text improvement, visibility reports) send the relevant content to an artificial intelligence service via our platform to generate a suggestion. You stay in control: suggestions can be reviewed and edited before anything is published, and you choose which features you use.

Who can access your data

We do not sell or rent your data, and we do not use your customers' data for advertising, or for other restaurants.

• You: all of your restaurant's data is available from your dashboard.
• Our team: only the technical access needed to run and support the service.
• Your customers: only what is published on your page (restaurant information, menu, published reviews).

External providers

The service relies on the following providers, who process data only to deliver the service:

Some of these providers process data in jurisdictions outside Québec. In particular, the platform hosting RestoKit stores application data and files in the United States, and its processing may pass through other regions. We take this into account when choosing and periodically reviewing our providers.

• Base44: platform hosting, database, authentication, file storage, email delivery, artificial intelligence features and usage statistics.
• Stripe: payment processing. No card data passes through our systems.
• Google: optional account sign-in, fonts and links to Google Maps (opened only on click).

Retention and deletion

Your data is kept as long as your account and your restaurant are active.

Cancelling a subscription does not automatically delete your restaurant: you can unpublish your page from your dashboard, and for a complete deletion of the associated data (restaurant, menu, reviews, loyalty), write to us at confidentialite@restokit.ca and we will carry it out.

Your choices and your rights

• Access your data: everything is visible in your dashboard.
• Correct it: your information can be edited at any time from your dashboard.
• Withdraw your marketing consent: use the unsubscribe mechanism provided in the message, or contact us at the address listed in this policy.
• Request a deletion or ask a question: confidentialite@restokit.ca.
• Your customers: for any question about a review or a loyalty card, they can contact the restaurant directly or write to us.

Changes to this policy

This policy may be updated to reflect how the service evolves. Significant changes will be noted on this page.

Service operator

RestoKit — a service operated by Studio Kathartik Inc.

Contact: hello@restokit.ca

Privacy officer: William Frenette